PRIVACY POLICY
Last Updated: 25/11/25
1. Introduction Cruising Yacht Electrical (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (cruisingyachtelectrical.com) or use our remote consulting services, and tell you about your privacy rights and how the law protects you.
2. The Data We Collect To provide accurate remote electrical diagnostics and consulting, we may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:
Identity Data: Includes first name, last name, and title.
Contact Data: Includes email address, telephone number, and billing address.
Vessel Data: Includes specific details about your yacht (make, model, year), electrical system schematics, photos, and videos of your equipment provided for diagnostic purposes.
Transaction Data: Includes details about payments to and from you and other details of services you have purchased from us.
Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and operating system and platform on the devices you use to access this website.
3. How We Use Your Data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Service Delivery: To analyze your electrical issues and provide consulting advice via video call or written report.
Vessel History: To maintain a service history of your vessel, allowing for faster diagnostics on future calls.
Booking & Payment: To schedule appointments and process payments via our third-party providers.
4. Third-Party Services We use trusted third-party services to facilitate our business. We do not sell your data to these providers, but your data passes through them to allow the service to function:
Booking Systems: (e.g., Calendly) for scheduling.
Video Conferencing: (e.g., Zoom, Google Meet) for consultations.
Payment Processors: (e.g., Stripe, PayPal) for secure transactions. We do not store your credit card details on our servers.
5. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. Contact Details If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: steve@cruisingyachtelectrical.com
Location: Palm Beach, QLD, Australia